Remote image review performed via the GetSound® platform is provided for general informational and guidance purposes only and does not constitute a diagnosis or create a Veterinary-Client-Patient Relationship (VCPR). A diagnosis is made pursuant to a physical exam and thorough on-site evaluation, the latter of which may include the use of local anesthesia and diagnostic imaging modalities. Every animal’s medical condition is unique, and particular details as revealed through physical examination are necessary for the formulation of a diagnosis and detailed medical advice. As such, neither remote image review nor any subsequent telephone conversations generate a VCPR, nor are they substitutes for a physical examination with an appropriate veterinary medical professional.

You agree not to rely solely on remote image review nor subsequent telephone conversations in making decisions related to your horses’ health. You agree that you should always consult an appropriate veterinary medical professional for medical advice related to your specific concerns and circumstances. No Veterinary-Client-Patient Relationship is created nor intended between any equestrian and any veterinarian solely through remote image review.

Through the provision of the image review, GetSound® does not guarantee a particular result and you accept and understand that individual results, treatment, and recovery times may vary, and will be based on many variables. Any examples or statements made through our Website are only estimates or illustrations of what may be possible. There can be no assurance as to any particular health outcome based on the use of our Website.

GetSound®, ITS EMPLOYEES and third-party AFFILIATES cannot and do not warrant that the secure cloud in which YOUR IMAGE MAY BE submitted or stored is error or virus-free. GetSound® does not guarantee access to the cloud, nor does it guarantee against access by and any activities of unauthorized users or hackers of the cloud.

YOU EXPRESSLY AGREE THAT YOUR USE OF THE CLOUD IS AT YOUR SOLE RISK. WE HAVE SECURITY MEASURES IN PLACE TO PREVENT LOSS, MISUSE, AND ALTERATION OF INFORMATION OBTAINED FROM YOU, BUT DUE TO THE NATURE OF THE INTERNET, WE CANNOT COMPLETELY ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION TRANSMITTED TO US THROUGH THE CLOUD. SUBMITTING INFORMATION IS DONE AT YOUR OWN RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GETSOUND™ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GETSOUND™ is NOT LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE CLOUD, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. IF YOU ARE NOT SATISFIED WITH ANY ASPECTS OF THE CLOUD OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO REFRAIN FROM USING IT.